We pay particular attention to the process of setting up the contract – that with the client and that with the client’s organisation or sponsoring company. We also pay particular attention to, and have a formal process for, ensuring a good fit between client and coach.
While every coaching relationship is unique and is a personalised individual development process, there are, however, a number of common stages in every programme.
It may involve briefing of the coach by a senior source within the sponsoring company so that the coaching is aligned with the current business strategy and context.
It will always involve a ‘chemistry’ meeting between the coach and client to confirm that they can establish the kind of trust and empathy essential to a successful coaching relationship.
It will always involve the development of an agreed agenda following a lengthy and structured assessment process building on 360 or psychometric data.
The focus of discussions with the client is to get clarity about the objectives and success criteria of the programme.
This contract is then developed, set down and managed between the coach and client.
A schedule of regular coaching sessions over the agreed period ensures. There is a mid point review of progress using a Coaching Progress Report form which sets out programme objectives, progress achieved, and next steps for development.
As development goals are achieved this can give rise to a further refinement of perspectives, the setting of fresh targets and the eventual achievement of the performance enhancement which is the purpose of the programme. This is a stimulating and enjoyable process
Confidentiality is the cornerstone of every coaching relationship and is guaranteed at all times. No feedback whatsoever is given to the sponsoring company except where the executive being coached has given free and explicit consent to the coach.